Privacy policy

Last updated: January, 2026

Partico (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you use the Partico mobile application and related services (the “App”).

Partico is a multi-vendor car super app marketplace that allows users to purchase car accessories and parts, and book car-related services such as mobile car washing, oil changing, and other automotive services.

By using Partico, you agree to the practices described in this Privacy Policy.


1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

  • Phone number (used for login, verification, and account security)

  • Name (if provided)

  • City and location data

  • Delivery address (when placing orders)

  • Vehicle-related details (optional, if provided for service booking)

1.2 Location Information

Partico uses location data to:

  • Determine which services and modules are available in your city

  • Show nearby vendors and service providers

  • Improve service accuracy and availability

Location data may be collected:

  • Automatically (via device permissions)

  • Manually (when you select your city)

We do not track your real-time location continuously unless required for a specific service.

1.3 Usage & Technical Information

We may collect:

  • Device type, operating system, and app version

  • IP address

  • App usage behavior (pages visited, features used)

  • Crash logs and performance data


2. How We Use Your Information

We use your information to:

  • Create and manage your Partico account

  • Verify users via phone number authentication

  • Display services and vendors available in your city

  • Process orders and service bookings

  • Communicate with you about orders, services, and updates

  • Improve app functionality and user experience

  • Prevent fraud, abuse, and unauthorized access

  • Comply with legal and regulatory requirements


3. Sharing of Information

We may share your information only when necessary, including:

3.1 Vendors & Service Providers

  • Your name, phone number, location, and order details may be shared with vendors or service providers to fulfill your order or service request.

3.2 Service Providers

We may share limited data with trusted third parties who help us operate the app, such as:

  • Cloud hosting providers

  • SMS verification services

  • Analytics and performance tools

3.3 Legal Requirements

We may disclose information if required by Iraqi law, court orders, or government authorities.

We do not sell your personal data to third parties.


4. Data Storage & Security

  • Your data is stored securely using industry-standard security measures.

  • Access to personal data is limited to authorized personnel only.

  • While we strive to protect your data, no system is 100% secure, and we cannot guarantee absolute security.


5. User Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your account and personal data (subject to legal requirements)

  • Withdraw location permissions via your device settings

To exercise your rights, contact us using the details below.


6. Account Deletion

You may request account deletion by:

  • Contacting Partico support through the app, or

  • Emailing us at [Insert Support Email]

Once deleted, your personal data will be removed unless retention is required by law.


7. Children’s Privacy

Partico is not intended for users under the age of 18. We do not knowingly collect personal data from children.


8. Third-Party Links

The app may contain links to third-party services or vendor pages. We are not responsible for their privacy practices. Please review their policies separately.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app and updated with a new “Last updated” date.

Continued use of Partico after changes means you accept the updated policy.


10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Partico Support
📧 Email: info@particoiq.com
📍 Country: Iraq